ExxonMobil Business Support Center Argentina S.R.L; empresa afiliada a Exxon Mobil Corporation (*)
ExxonMobil, one of the world’s largest publicly traded energy companies, develops and applies innovation and next-generation technologies to help safely and responsibly meet the world’s growing needs for energy, while improving living standards around the globe.
As an industry leader, we operate facilities or market products in most of the world’s countries and explore for oil and natural gas on every continent. ExxonMobil has been present in Argentina for more than 100 years. The Global Business Center (GBC) in Buenos Aires has a workforce of more than 2,600 employees and provides support to an extensive portfolio of businesses across the globe.
Our strong culture defines us: we build dynamic, inclusive teams where you will collaborate, innovate, and problem solve to deliver results. You will have the opportunity to think beyond traditional frames of reference, work with multicultural global teams and reach your full potential.
We are Commercial Operations for Fuels team.
Build a career with us and use your energy to change the world! For more information, follow us on Instagram (@ExxonMobil_BA_GBC) and visit https://corporate.exxonmobil.com/Locations/Argentina
Ownership for CX insights, develops presentation content for Canada CX councilreviews leveraging Maedalia survey feedback by BW. Helps Senior Management understand trends, areas of concern.
Applies and adopts best practices related to CX and supports marketing and sales by sharing insights
Seeks to benchmark Esso and Mobil BCX vs Canadian competition
Lead cointact for consumer journey mapping work
Works directly with BW’s to ensure CX focus and best practices adopted
Primary liason between Marketing and Sales (Field Marketing) –Provides support for marketing program implementation, OSA execution and is focal point for BW marketing related questions
Site grand opening campaigns and activations in conjunction with Marketing Communications
Develop QBR summary decks and insights
Responsible for maintaining and updating Dealer Sales Kits (Esso and Mobil)
Prior CX experience (prefarbly with Medalia program but not essential)
Field Marketing Experience
Excellent English Language skills (French language capability woud be a benefit but not a must)
Ability to influence without formal authority
3-5 years minimum prior experience
The vision is that this role will be a long term role located in Buenos Aries and will have direct interface with Canadian Branded Wholesalers (i.e. customers) and internally with the Imperial Sales Team.
The purpose of this position is to provide timely insights into consumer trends, engage BW’s to ensure sufficient and timely focus on closing site level CX issues and to identify opportunities to elevate Brand and Consumer Experience (BCX) performance. Additionally this position will lead Canada Field Marketing activities in support of the Canada Retail Fuels Sales team.
An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
We offer you:
A competitive health coverage
Flexible working hours
3 week vacation up to 5 years of service plus 1 personal day
Online training tools
Gym discounts and activities for sport and general well-being
A solid ergonomics program
Free vaccination campaigns
Medical assistance available in the offices
Equipped maternity rooms
We want you to enjoy a long, accomplished career with us—that’s why we provide the safest workplace we can, so you can work with focus and peace of mind.
ExxonMobil is committed to promote diversity and to provide all candidates with equal opportunities. We value our people over their jobs, looking for the best candidate, regardless of age, ethnicity, religion or gender identity. Each individual and their unique perspective is what makes us stronger and powerful.
(*) Afiliada ExxonMobil significa Exxon Mobil Corporation y/o toda persona, individuo, sociedad de persona, sociedad con responsabilidad limitada, sociedad anónima, fideicomiso, sucesión, asociación no constituida, representante, joint venture u otra entidad, directa o indirectamente controlante, controlada por Exxon Mobil Corporation o bajo control común con Exxon Mobil Corporation. Para los fines de esta definición el término “control” (incluyendo los términos “controlante” y “bajo control común con”) significa posesión, directa o indirecta del poder para dirigir o disponer la dirección del manejo y políticas ya sea a través de la titularidad de títulos, acciones, cuotas o cualquier otro documento con derecho a voto, o por contrato o de otro modo, respecto de cualquier persona, individuo, sociedad de personas, sociedad con responsabilidad limitada, sociedad anónima, fideicomiso, sucesión, asociación no constituida, representante, joint venture u otra entidad.”