Customer Account Specialist (Hindi Speaker)

Exxon Mobil

 

About us

 

At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

 

The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. 

 

We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together.

 

ExxonMobil Limited (EML) – one of the largest Global Business Center (Bangkok GBC) in ExxonMobil Global Business Centers network that provides supporting services to ExxonMobil affiliates around the world. Their services include corporate financial, tax and credit, information technology, customer services for fuels, lubricant and chemicals, procurement and payables, human resources and commercial operations for fuels and lubricant.
 

 

What you will do

 

  • Act as customer’s primary point of contact to manage all key customer facing activities – order commitment and fulfillment; invoicing and issue resolution
  • Drive customer satisfaction by demonstrating ownership and managing key cross functional interfaces with Sales, Supply Chain, Logistics, etc.
  • Be able to resolve customer issues proactively and drive improvements to the process
  • Be an ambassador to build strong customer relationships, gain an understanding for their business/service needs, and leverage them to be a trusted advisor

 

About you

 

We are looking for someone who has the following qualifications:
Skills and Qualifications

 

  • Bachelor’s or Master’s Degree with strong academic background (Business related field is preferable)
  • 0-6 year work experience in Logistics and Supply Chain would be advantage
  • Fluency in English: TOEIC 750+, TOEFL iBT 98+, or IELTS 6.5+
  • Fluency in Hindi
  • Good analytical and interpersonal skills
  • Open for opportunities and willing to take challenges

 

Your benefits

 

An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
We offer you: 

 

 

  • Competitive health coverage
  • Flexible working hours
  • 3 week vacation up to 5 years of service plus 1 personal day
  • Online training tools
  • Gym discounts and activities for sport and general well-being
  • A solid ergonomics program
  • Free vaccination campaigns
  • Medical assistance available in the offices
  • Equipped maternity rooms
  • Among others.
     

*Eligibility and details may vary according to work location, service year and conditions in each program/plan.
Please note benefits may be changed from time to time without notice, subject to the direction and discretion of the Company and/or applicable law. 
 

Application Process

 

Please be informed that only shortlisted candidates will be notified, and you can find out more about our hiring process here.

For more information about business solicitation and recruiting scams, please click here.

We thank you for your interest in ExxonMobil.

 

Stay connected with us

 

Learn more at our website

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Equal Opportunity Employer

 

ExxonMobil is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
 

 

 

Corporate Separateness

 

Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. 

 

Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

To apply for this job please visit jobs.exxonmobil.com.

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