Dispatcher , Odesne

Dispatcher

Location:

Head Office – Odense, Denmark

Recruitment Partner: Airswift

Contract duration:

Temporary

Airswift Recruiter: Ariane Lima

We are looking for a structured and customer?oriented Dispatcher to ensure the efficient planning and execution of transportation activities. The role focuses on coordinating internal and external truck operations, acting as the primary point of contact for agricultural customers, and supporting seamless collaboration between operations and support functions.

Key Responsibilities

Operational Coordination

• Coordinate daily transport activities between operations and support teams

• Plan and ensure the safe execution of transports using both internal and external vehicles

• Monitor transports end?to?end, from plant departure to delivery at farmers and return to the plant

• Support Operations Managers in connection with driver meetings

• Participate in operational and customer meetings

Customer & Stakeholder Management

• Serve as the first point of contact for agricultural customers

• Maintain daily communication with customers and internal stakeholders

• Ensure a high level of customer service and satisfaction

Administrative & Reporting Tasks

• Perform bookkeeping and transport?related administrative tasks

• Prepare reports and documentation for operational follow?up

• Use Excel and internal systems as part of daily workflows

Qualifications & Experience

Education & Background

• Education as a Transport Manager, Transport Planner, Freight Forwarder, or similar

• Professional experience within Logistics and Supply Chain

• Experience from biogas, production, or similar industries is an advantage, but not a requirement

Skills & Competencies

• Strong organizational and planning skills

• High level of collaboration and stakeholder management capability

• Customer?focused mindset with clear and effective communication skills

• Ability to work independently in a dynamic and constantly changing environment

• Comfortable working in an interdisciplinary setting

Technical Skills

• Proficiency in Microsoft Office

• Strong Excel skills (required)

• Knowledge of Business Central and/or P3 Routing is an advantage

Languages

Requirements

• Master’s degree in engineering, science, or a related quality discipline, with a focus on quality management or relevant field.

• IRCA 9001 Lead Auditor.

• Tap Root Lead investigator.

• Minimum 10 years of experience in Oil and Gas industry in Quality function.

• Minimum 10 years of Project and/or Operations Experience with good understanding of Project/Operations Management Fundamentals, lifecycle and assurance processes.

• You contribute to the Quality development and digitalization in the Company.

• You drive implementation of Quality tools/processes to support quality improvement.

• You develop and conduct training related to Quality activities.

• You develop and improve Company Quality processes and tools.

• You promote Quality Culture through campaigns/trainings.

• You provide quality advice and support to the Organization.

• You lead and/or conduct internal and external verifications/audits, and ensure that appropriate corrective actions are identified and effectively implemented.

• You take part in incident investigations.

• You assist in monitoring and reporting quality performance throughout the Product Lifecycle.