Field Sales / Service Engineer (Measurement Solution)


Job Introduction

    Adexen was mandated by a large Oil & Gas Company to recruit a Field Sales / Service Engineer (Measurement Solutions) for its operations. The position is based in Port Harcourt, Nigeria.


    • Ensure business continuity and expansion
    • Ensure 100% satisfaction of our clients and prospecting for potential customers to increase organizational clients base.
    • Maintain customer acquisitions costs
    • Achieve an annual incremental revenue of $1million on individual business/solution targets to meet corporate revenue growth for 3 years.
    • Ensure that a minimum of 80% of leads generated are monitored and converted to opportunity as well as achieve its maximum hit ratio. 
    • Ensure that 100% of lead generation, conversion, monitoring, and customer relationship management data is piped through the CRM
    • Ensure response to a minimum of 80% of tenders related to company solutions announced through all tendering and RFQ portals.
    • Answer all technical questions that may arise during the sales process.
    • Responsible for initiating product sales ideas for hitting set targets and goals.
    • Coordinate with internal sales and management team to plan and execute sales penetration strategies to new regional markets.
    • Review customer drawing plans and other documents to prepare detailed technical and commercial proposals to our clients on tenders.
    • Observe trends in the market and make recommendations to improve productivity.
    • Involve in overhauling Internal Sales procedures to increase production.
    • Responsible for developing and maintaining commercially productive relationships with both new and old clients. Meet clients, understand their needs, and strive to beat their expectations.
    • Able to effectively communicate the benefits, values of the company’s products or services to partners and potential customers. Attend trade shows, meetings, and conferences when necessary to achieve set goals. 
    • Prepare and maintain accurate records and prepare weekly sales plans.
    • Prospect for new business as well as renewing existing contracts.
    • Negotiate tender, contract terms, and conditions. Participate in pricing and contract negotiations.
    • Achieve personal sales targets in line with KPI objectives.
    • Continually report using the QMI and Global Opportunity Pipelines and OEMs tools.
    • Shall timely take sales and service training provided by company and OEMs partners to support business stability and growth.
    • Perform hands on-site troubleshooting, services, and repairs and provide on-site training to the customers when required, in accordance with company, OEMs, and/or client’s policies and service culture.
    • Timely and professionally handle field service calls and issues arising from the field service visits.
    • Responsible for writing technical reports, recording any customer complaints, and forwarding the same to the Team Lead.

Desired Skills and Experience

    • Bachelor’s degree in Engineering or its equivalent in any discipline.
    • Master’s degree is an added advantage.
    • Minimum 7 years of experience in sales and service role
    • Experience in working within the Oil & Gas Sector is required
    • Prior work experience showing increasing levels of responsibility with a focus on operations
    • Strong communication, interpersonal, customer service, and sales skills.
    • Excellent technical and problem-solving skills.
We thank all applicants however only those selected will be contacted.

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