Gestionnaire de Flotte

Location: La Defense, Nanterre
Contract duration: CDD – 6 months
Working hours: 5 days per week – 40h/week
Language requirements: French
Recruitment Partner: Airswift
Start date: June 2023

MAIN ACTIVITIES
Ensure the operational management of the fleet. The service provider will be in charge of part of the fleet, performing the following activities:

Order management, deliveries and returns.

• Awarding process

• Identification of new assignments / Driver contact / Verification that the request corresponds to the Car Policy

• Renewal initiation

• Identification of vehicles at the end of the contract and need for renewal / Renewal management management, update of tracking elements

• Vehicle order

• Massification of orders / Validation and sending of the order form to the rental company / Recording and validation of the rental company’s special conditions / Driver information throughout the order process and delivery (delivery time/modification of the delivery time) / Follow-up of deadlines and reminders to rental companies

• Delivery and start-up

• Information and dispatch of the vehicle availability / Ordering the fuel card / Requesting the green card
• Informing the driver of the availability of the vehicle and instructions for returning the previous vehicle / Creation and dispatch of the driver’s kit
• Receipt and registration of the delivery report
• Follow-up of the deliveries (with possible reminder to the driver)

• Restitution management

• Verification of tariff conditions / Receipt and transmission of vehicle documents / Deactivation of fuel cards, motorway passes, etc.
• Entering the return and sending back to the suppliers the documents allowing the registration and stop billing

• Vehicle buy-back management

Management of the life of the contract (services and benefits)

• Follow-up of the contract
• Tire management
• Management of green cards and broker relations
• Management of services outside the contract
• Management of fines and traffic violations
• Management of claims

Driver relations and operational management

• Answers to users’ questions
• Operational management

Supporting processes

• Participation in the consolidation of vehicle fleet reporting
• Tracking mileage / benefits in kind

DELIVERABLES

• Follow-up of the car fleet (number of vehicles on the road, invoiced, mileage follow-up, insurance…)
• Up-to-date database
• Vehicle order campaign respected
• Compliance with the Car Policy
• Invoicing followed and consistent
• Internal customer satisfaction
• Relationship with rental companies

TECHNICAL REQUIREMENTS

• Advanced expertise in front/back office commercial fleet management
• Expertise in teamwork
• Good expertise in managing all types of customers
• Expertise in Excel
• Rigorous and analytical approach to task completion