Graduate Customer Success Consultant

  • Contract
  • Woking

NES Fircroft

Job Description

The Company

NES Fircroft are working on behalf of a global power technology business with a presence in over 90 countries. This business offer products, systems & software solutions to the global energy industry and have been leaders in innovation for over a century.

We are supporting them in recruiting for 3 fantastic opportunities within the software-arm of their business based in Woking.

Helping customers improve efficiency, optimize resources, and reduce emissions gives their work a powerful sense of purpose. 

This arm of the business offer software solutions as well as advisory and consultancy services to customers across Energy, Renewable, Industrial and Transportation sectors globally.

The Role

The structure of the program will be a 2-year graduate rotation scheme, where you will have the opportunity to rotate around multiple departments and gain exposure to various industries, customers and projects.

During one rotation you could be providing technical support to blue-chip customers in the Power & Energy industry who are utilizing Enterprise Asset & Workforce Management software.

The next rotation you could be providing advisory services to energy market participants on market conditions and requirements, with the next rotation supporting customers utilizing energy trading software.

The Person

This is a fantastic opportunity for a graduate straight form university, or a graduate with 1-2 years experience looking to explore a new career path in a highly innovative and forward thinking business.

  • Ideally a background in, economics, computer science, applied mathematics or physics
  • Good communication skills – to be able to communicate confidently both verbally and written
  • Positive ‘can-do’ attitude
  • Strong inter-personal skills
  • Detail orientated


With over 90 years’ combined experience, NES Fircroft (NES) is proud to be the world’s leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

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