CA Global
Reference No. 570-2502LH
Reference Number: 570-2502LH
Job Description:
Our client is seeking an experienced Key Account Manager with a background in earthmoving equipment contract management in open pit mining environments to manage 2 client sites in the DRC.
This role will oversee all operational, technical, and commercial aspects of product support on site.
Responsibilities:
- Lead daily site operations across maintenance, repairs, field services, and condition monitoring.
- Drive equipment availability and reliability through effective planning and rapid breakdown response.
- Implement maintenance strategies, technical processes, and continuous improvement initiatives.
- Manage and develop a large multi‑disciplinary team.
- Ensure strong safety culture and compliance with HSE standards.
- Act as primary contact for senior client stakeholders, ensuring clear communication and issue resolution.
- Manage budgets, cost control, labour utilisation, and profitability.
- Identify commercial opportunities including service upselling, rebuilds, and component programs.
- Collaborate with OEM partners and internal teams on product improvements and technical programs.
- Oversee asset, tooling, facility, and inventory management.
- Provide regular reporting on KPIs, performance, financials, and customer satisfaction.
Requirements: Qualification and Skill
- Master’s degree in Engineering (Mechanical / Electrical / Mining) or Business Administration (advantageous).
- Minimum 10 years’ experience in heavy equipment maintenance on mining operations.
- At least 5 years in a senior site or operational management role in a dealer / OEM capacity on site.
- Strong technical knowledge of mining equipment and maintenance strategies.
- Proven experience managing large teams in high-pressure environments.
- Strong financial, commercial, and contract management skills.
- Excellent communication, interpersonal and negotiation abilities.
- Experience working with dealer operations, service systems, and OEM interface processes.
- Previous experience as an expatriate in Africa.
Benefits and Contractual information:
- FIFO roster.
- Fixed term renewable contract.
If you wish to apply for the position, please send your CV to llaas@camining.com.
Please visit www.camining.com for more exciting opportunities.
Leanne Laas
Executive Lead – Talent & Client Management
CA Mining
CA Mining will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
To apply for this job please visit www.caglobalint.com.