Learning & Development (L&D) Coordinator

• Virtual Events “Producer” – supporting the facilitator by keeping learners engaged online, interacting with learners via chat, and addressing technical issues as needed
• Communications – marketing learning events using various communication channels; and corresponding with learners before and after learning events
• Event Logistics – catering arrangements, securing appropriately sized rooms, ensuring supplies, materials and technology are available
• Vendor Coordination – managing information in SAP for invoice setup and processing; researching third- party content providers and other external groups as needed
• L&D Materials & Supplies – proactively managing materials and supplies for learning events and keeping them organized; and assisting team with creating, revising, and maintaining various documents (e.g., presentations, spreadsheets, forms, surveys, etc.)
• L&D Liaison – be the primary contact for our L&D team, learners, and external business contacts (e.g., reliably available to answer general L&D inquiries and escorting visitors)
• Document Retention Management (DRM) – facilitating the DRM process for the L&D team, including keeping shared documents well organized and compliant, developing, and administering document and recordkeeping processes and procedures
• Demand planning – Work with program manager to ensure we have a comprehensive list of future programs documented a year out. Updates to L&D calendars, etc.
• Performs other relevant job duties as required

Required Qualifications:

• Legally authorized to work in the job posting country
• High School diploma or GED
• 3 or more years of work experience supporting multiple team members in a fast-paced environment
• Systems power-user in Microsoft Office and Webex
• Comfortable working with all levels within a company
• Strong writing and communication skills; problem-solving skills; and time management skills
• Experience with effective use of technology to support learning

Preferred Qualifications:

• Bachelor’s degree
• 3 or more years of work experience, supporting L&D initiatives in a safety sensitive environment with multiple location
• • Demonstrated proficiency in administratively supporting multiple team members in a fast-paced environment
• Genuine interest in a pursuing a career in learning and development, this is a good way to get exposed to multiple facets of L&D by working across L&D teams
• Experience with SAP and/or SuccessFactors
• Facilitation experience in a virtual settings
• Experience working with vendor management
• Experience with learning management systems
• Experience with Microsoft programs