ExxonMobil Business Support Center Argentina S.R.L; empresa afiliada a Exxon Mobil Corporation (*)
ExxonMobil, one of the world’s largest publicly traded energy companies, develops and applies innovation and next-generation technologies to help safely and responsibly meet the world’s growing needs for energy, while improving living standards around the globe.
As an industry leader, we operate facilities or market products in most of the world’s countries and explore for oil and natural gas on every continent. ExxonMobil has been present in Argentina for more than 100 years. The Global Business Center (GBC) in Buenos Aires has a workforce of more than 2,600 employees and provides support to an extensive portfolio of businesses across the globe.
Our strong culture defines us: we build dynamic, inclusive teams where you will collaborate, innovate, and problem solve to deliver results. You will have the opportunity to think beyond traditional frames of reference, work with multicultural global teams and reach your full potential.
We are Commercial Operations for Fuels team.
Build a career with us and use your energy to change the world! For more information, follow us on Instagram (@ExxonMobil_BA_GBC) and visit https://corporate.exxonmobil.com/Locations/Argentina
The Market Research and Analytics team strives to guide the decisions being made from our data – we develop a deep understanding of both the business and its data and establish close working relationships with all teams – including Product, Marketing, and Sales – so that we can provide recommendations and make proposals regarding prioritization of initiatives, product/site launches, A/B tests, and company performance.
As a research and analytics advisor in this role, you will have a deep understanding of the marketing domain and funnel dynamics, and a track record of leveraging the power of data to drive business wins. You are scrappy and excited about working in an evolving business and data infrastructure, you feel passionate about building a data-driven culture of the company, representing consumers and having a huge impact on the business.
From a Global perspective, you will advise on best practices for data collection, management, reporting, and analytics, and will share these best practices across a variety of markets around the world. You will be responsible for helping to identify, manage and report on key data aligned across the markets.
Partner with key stakeholders to identify, analyze and measure ROI metrics across different marketing channels, drive insights and recommendations to optimize sales and marketing efforts, particularly the impact of creative messaging and experience on business results
Partner with internal visualization teams and business partners to design automated reports of key business metrics using data across different marketing systems and tools into digestible visualizations
Provide information from ad hoc requests stemming from key business metrics and proactively identify additional information or ways to share
Identify data needs and advise on best practices for collecting, managing, analyzing, and reporting primary and secondary data for markets around the world for both B2C and B2B businesses
Central location for data expertise and governance
Help develop models to better understand the value and churn behavior of our users; Develop point of view on loyalty, LTV insights and recommendations to maximize CLV
Partner with the business to find the “story” in the data and communicate insights and opportunities with internal teams
Provides actionable overall market and customer insights to address key strategic questions.
Analyzes external and internal customer data using database queries (SQL, Access), spreadsheet (Excel) models, web analytics tools (Adobe / Omniture), statistical analysis tools, and campaign management software tools.
Preferred Knowledge, Skills, and Experiences
Experience as a Marketing or Business Analyst Qualifications / Skills:
Proficient in marketing research and statistical analysis
Excellent analytical skills and a high degree of business acumen
Strong organizational, communication and presentation skills
Proven ability in handling concurrent projects with attention to detail and accuracy
A proven track record of using analysis to impact key business decisions
Experience working with disparate data sets (survey data, sales, loyalty, transaction)
The ability to clearly and effectively communicate the results of complex analyses
Curiosity and desire to continuously dig into the “why”
Education, Experience, and Licensing Requirements:
BS/MS in a quantitative discipline such as statistics, marketing research, data/marketing science, business analytics or other related quantitative field
5+ years of analytics experience preferably working with Marketing organizations, 3+ years of work experience in marketing research, statistical or data analysis (or academic equivalent)
Experience in running data queries or advanced analytics (SQL, Excel/Access, Python, R, etc)
Proficiency in Microsoft Office Suite (Excel, PPT, Word)
Experience in advanced analytic and statistical techniques related multivariate and A/B testing, digital revenue attribution, customer segmentation, and marketing effectiveness
An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
We offer you:
A competitive health coverage
Flexible working hours
3 week vacation up to 5 years of service plus 1 personal day
Online training tools
Gym discounts and activities for sport and general well-being
A solid ergonomics program
Free vaccination campaigns
Medical assistance available in the offices
Equipped maternity rooms
We want you to enjoy a long, accomplished career with us—that’s why we provide the safest workplace we can, so you can work with focus and peace of mind.
ExxonMobil is committed to promote diversity and to provide all candidates with equal opportunities. We value our people over their jobs, looking for the best candidate, regardless of age, ethnicity, religion or gender identity. Each individual and their unique perspective is what makes us stronger and powerful.
(*) Afiliada ExxonMobil significa Exxon Mobil Corporation y/o toda persona, individuo, sociedad de persona, sociedad con responsabilidad limitada, sociedad anónima, fideicomiso, sucesión, asociación no constituida, representante, joint venture u otra entidad, directa o indirectamente controlante, controlada por Exxon Mobil Corporation o bajo control común con Exxon Mobil Corporation. Para los fines de esta definición el término “control” (incluyendo los términos “controlante” y “bajo control común con”) significa posesión, directa o indirecta del poder para dirigir o disponer la dirección del manejo y políticas ya sea a través de la titularidad de títulos, acciones, cuotas o cualquier otro documento con derecho a voto, o por contrato o de otro modo, respecto de cualquier persona, individuo, sociedad de personas, sociedad con responsabilidad limitada, sociedad anónima, fideicomiso, sucesión, asociación no constituida, representante, joint venture u otra entidad.”