Shipment Coordinator I

• Responsible for the logistics related to processing of customer orders.

• Coordinates with sales staff, dispatchers, customer service representatives, warehouse staff and shipping/receiving. Answers inquiries from customers and investigates complaints regarding services and policies. • Input, update and consolidate ETA/shipping data and send to appropriate business units.

• Analyzes load information from customers in order to determine and verify the appropriate routes, rates, and schedules. Coordinates shipment schedules with vendors.

• Position will receive direction and support.

• This position level would typically include junior Logistics Coordinators performing mostly tasks that do not require prior extensive experience

• Attention to detail

• Strong organizational skills

• Problem solving

• Customer service

• Strong communication skills as this position will be contact point for government officer.

• Familiarity/Proficiency with computer systems.

• Logical thinking skills for logistics optimization and improvement to the

work process.