spare parts technical support engineer

  • Full Time
  • Italy

Baker Hughes

Are you an experienced engineer with a background in turbo machinery?

Would you like to work for a world leading energy technology business?

Join Our Gas Technology Services Team!

Our Industrial & Energy Technology Business Segment provides industry-leading products and services that optimize the production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Working on large scale projects with cutting-edge technology, we constantly improve and innovate.

Partner with the best

The Spare Parts Technical Support Engineer will be responsible for Post Sales support of customer issue, in particular the creation and update of the Asset (Service BOM). This can include the responsibility of one or more streams of SALT Operations, such as Asset Update, Asset Creation, Asset Loopback, spare parts requested for each maintenance activity.

In the context of the Digital transformation in our Gas Services segment, this role is also required to have digital capabilities, such as applying existing code routines and develop new ones on your own.

As a Spare Parts Technical Support Engineer, you will be responsible for:

  • Owning the management of Assets (aka Service BOM) after the machine installation, ensuring the application of the as-running changes to the internal digital twin.

  • Contributing to the resolution of Asset Loopback cases, i.e. defects reported by the wider Company on the Asset, reducing Cost of Quality and ensuring timely and precise Spare Parts List for maintenance activities.

  • Managing the attribution of the spare parts to be supplied for each maintenance activity type, for a wide range of turbomachines’ technologies.

  • Performing deep and proactive data analytics, exploration and reporting to executive levels, supporting business decisions

  • Partnering with SALT Leaders to increase customer competitiveness of the quotation and loopback technical and quality improvements into the Asset.

Fuel your passion

To be successful in this role you will:

  • Hold an Engineering Bachelor’s or Master’s degree (preferred: Mechanical, Energetic, Aerospace, Mechatronics).

  • Possess an excellent capability to read and understand technical engineering drawings.

  • Have knowledge of the main spare parts composing turbomachines, their conceptual functioning and their impact/need on maintenance activities.

  • Have demonstrable experience coding development in Python and/or Microsoft Power Platform (by order: Power BI, Power Apps, Power Automate, Share Point).

  • Have experience in Spare Parts management (e.g. Asset creation, Asset update, SPIR execution), although not essential

  • Be knowledge of the typical maintenance activities of turbomachines and their execution

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive

  • Hybrid working with opportunities to work from home.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities

  • Comprehensive private medical care options

  • Safety net of life insurance and disability programs

  • Tailored financial programs

  • Additional elected or voluntary benefits

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

To apply for this job please visit careers.bakerhughes.com.

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