Sr. Credit & Collection Specialist


Job Description

Credit & Collections Specialist

Key Responsibilities for Sr. Credit & Collections Specialist include high volume of collection calls and/or correspondence in a fast paced goal oriented collections department. Accountable for reducing delinquency for assigned accounts. Provide exceptional customer support.


Maintain files, approvals and supporting documentation in accordance with credit policies and procedures. Assist with compliance with credit policies and procedures.

Update contact information for all customers within assigned portfolio.

Develop knowledge around customers and business units.

Proficient knowledge of various ERP Systems. Releasing of Sales Orders, printing invoices etc.

Develop working relationships with business units and various groups within company in order to ensure accurate and relevant data is shared.

Participate in special projects as assigned.

Assist with reconciliation of customer statements/billings. Identify and obtain the proper Tax Certificates and distribute to Tax Department.

Assist with identification and preparation of documentation for adjustments and write offs.

Conduct collection calls and customer visits to collect Accounts Receivables.

Attend regular credit meetings.

Maintain adequate turnover of receivables.

Responsible for large volumes of active customer accounts.


3+ years prior or related experience is preferred

1+ years prior customer portal experience preferred.

Demonstrated exceptional oral and written communication skills

Strong PC skills including Excel and Word

Share our core values of Integrity, Safety and Respect

Self-motivated, results oriented, enthusiastic individual who will work on a variety of programs/projects interacting with internal teams and external clients and customers.

Oil and Gas Industry experience preferred.


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