Tenant Services Coordinator I

MAIN FUNCTIONS
Manages tenant services and executes day to day operations ensuring that services are in compliance with
company corporate expectations, loss prevention system, and applicable laws/regulations.

Scope of tenant
services may include mail/courier services, janitorial services, client work ticket management, office
equipment services, reprographics, catering, vending, kitchen equipment services, conference/training
rooms, recycling/sustainability programs.

Daily interface/communication with all levels of business unit
personnel to ensure service satisfaction, determine requirements and mobilize internal/external resources
accordingly.

Implement continuous improvement ideas to enhance service offering and cost effectiveness.

May manage operations staff which could include: janitors, cafeteria workers etc. Position will receive support
and direction.

• Effective interpersonal skills and customer service. Problem solving abilities.
• Developed knowledge of real estate and or facility management disciplines.