technical support specialist

Baker Hughes

Technical Support Specialist – Real Time Systems

Do you like working in collaborative teams and solving technical problems?

Do you enjoy technical challenges?

Be part of a successful team

Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectation. We provide customers with the peace of mind needed to reliably and efficiently improve their operations.

Partner with the best

As a Technical Support Specialist. You will be responsible for monitoring real-time data, incident management, and data quality assurance. You will provide highest level of customer service to the customers and will challenge your ability to perform in a high paced environment.

As a Technical Support Specialist – Real Time System, you will be responsible for:

  • Identifying, resolving technical incidents and problems proactively to ensure a prompt solution.
  • Providing real-time-monitoring of drilling activities in order to complete operations in a safe and efficient manner.
  • Developing your technical knowledge and expertise to provide effective problem solving.
  • Assisting in incident investigations and troubleshooting and diagnosing Realtime system issues.

Fuel your passion.

To be successful in this role you will:

  • Hold an associate Diploma, technical degree or Bachelor’s.
  • Have 2+ years of experience in technical support relevant roles, remote operations or IT support.
  • Ability to work shifts in the field.
  • Be a good team player and display good communication skills.
  • Have strong problem-solving skills.
  • Have the ability to work independently.

Work in a way that works for you.

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

  • 12-hour shift
  • 24/7 support

Working with us.

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you.

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace challenge with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities.
  • Comprehensive private medical care options.
  • Safety net of life insurance and disability programs.
  • Tailored financial programs.
  • Additional elected or voluntary benefits.

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

To apply for this job please visit careers.bakerhughes.com.

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